Refund policy

Orders may be cancelled and refunded before they have been shipped. Once an order has been shipped, refunds are no longer available.

If you need to cancel your order, please contact us at morroweshop@gmail.com as soon as possible. We cannot guarantee that a cancellation request can be processed before your order ships.

Damages & Issues

Please inspect your order upon delivery and contact us immediately if your item arrives damaged, defective, or if you receive the wrong item. Email morroweshop@gmail.com with your order number and photos of the issue so our team can review it and provide an appropriate resolution.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible. Once your order has been shipped, we are unable to cancel it or issue a refund.

Refunds

If a refund is approved before shipment, it will be issued to your original payment method. Please allow up to 10 business days for the refund to appear after it has been processed. Processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since we confirmed your refund, please contact morroweshop@gmail.com.

Please note: Nothing in this policy limits any refund or other rights that cannot legally be excluded under applicable consumer protection laws.